Privacy Policy & Terms of Use

This policy sets forth the type of information Souhegan Valley Counseling (SVC) receives, collects, and stores via the SVC Website, how we use this information, and what we do to keep your information confidential.

SVC takes every reasonable precaution to protect the information you give us both online and off-line.

Your Consent

By using the SVC Website, you consent to the collection and use of certain information in the manner we describe and agree to be bound by the terms of use as described in this document. If you submit your email or phone number, you consent to having us contact you by email or by calling your phone number.

What type of information does SVC collect?

When you fill out the Contact Us form on the SVC Website, as a part of that process, we collect personal information you give us such as your name, email address, phone number, permission to leave a message, when we can best contact you, and the subject of your contact with us. 

How is this information used?

The information you give us when you fill out the Contact Us form is only used to reply to you using the email or phone number provided, and only if the information you have put in the Subject area seems to require a reply.  We value your confidentiality. We do not share this information with any third-party services or with legal enforcement agencies unless we believe the information left in the Subject area indicates that you or someone else’s life is in imminent danger, or a minor or incapacitated adult is in imminent danger of abuse.

How long is this information kept?

This information is kept on our host server (Wix.com) for no more than 3 months, at which time we delete it.

What other information may be collected?

The SVC Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to make you aware of our services, provide information, and give you the ability to contact us via the SVC Website. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Google My Business also collects some basic data from people who use their search engine to find the SVC Website. Each month they inform SVC of the following: 

  • How many people found us on Google

  • The top search queries used to find us

  • How many people asked for directions

  • How many people visited the website

  • How many people called us

 

How do we use cookies and other tracking tools?

SVC does not use cookies or any other tracking tools. Wix.com uses some cookies which they consider essential cookies for functional purposes.

SVC recommends that you clear the cookies on your computer regularly.

How can you withdraw your consent?

If you have submitted information on the Contact Us form on our website and would like us to remove it before 3 months, please contact us at becky@souheganvalleycounseling.com, or mail us at Souhegan Valley Counseling, PLLC, 31 Old Nashua Rd, Building #14, Amherst, NH 03031

Notification of Changes

This Privacy Policy was last revised on 11/11/20. The practices and policies contained in this Policy are subject to change at any time without prior notice, so please review frequently. Changes and clarifications will take effect immediately upon their posting on the SVC Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Responsibility for External Sites

The SVC Website may contain links to other web sites. Some of those websites may be operated by third parties. We provide the links for you convenience, but we do not review, control, or monitor the privacy practices of the web sites operated by others.

We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave the SVC Website we recommend that you review each web site’s privacy practices and make your own conclusions regarding the adequacy of these practices.

Indemnification

You hereby agree to indemnify and hold harmless Souhegan Valley Counseling, PLLC, its subsidiaries, affiliates, officers, agents, licensors, partners and employees, from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the SVC Website, Content, and services in violation of this Agreement and/or arising from a breach of this Agreement.

Contact Us

For any questions you have, you can reach us here:

Souhegan Valley Counseling, PLLC

    31 Old Nashua Road

    Amherst, NH 03031

    603-249-5149

    (We are in building #14)

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